IdentoGO by IDEMIA
Tennessee
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Fingerprinting & Enrollment Services
Health and wellness are critical to our ability to provide essential services to the public. If you are feeling ill on the day of your scheduled appointment, we ask that you do not visit our Enrollment Center and instead reschedule your appointment for a later date by visiting us online or call to reschedule your appointment. Be aware that if you are exhibiting COVID or Flu like symptoms while at an Enrollment Center, we may kindly ask you to reschedule your appointment. We appreciate your cooperation in assisting IDEMIA to provide a safe and healthy environment within our Enrollment Centers.

For Licensing, Certification or Employment requirements in Tennessee
You must finish the registration process to be fingerprinted. You will receive an email or a confirmation number when registration is complete.

For New Appointments

To schedule a new appointment, click the green button below. We will ask you for the information needed to schedule and process your background check.

To Mail In Your Fingerprint Card

To register to send your prints through the mail, click the button below. You will be asked to mail your fingerprint cards to IdentoGO after payment is made. Only out of state residents or individuals physically unable to be digitally printed are able to use this option.

To Look Up or Change an Existing Appointment

To look up, reschedule or cancel your appointment, please choose one of the below methods to locate your record.

Please enter the registration id (REGID) of the registration you want to edit.
Please enter the UEID for the registration you want to change.
Please enter the email address used to schedule your appointment.

For Fingerprint Rejection Notices

To schedule your retake appointment, we need to lookup your registration. Please choose one of the below methods to locate your record.

Please enter the transaction control reference (TCR) on the rejection notice.

Check the Status of your Service

To check the status of your fingerprint submission, please choose one of the methods below to locate your record.

Please enter the registration id (REGID) of the registration you want to search for.
Please enter the transaction control referral (TCR) of the registration you want to search for.
Please enter the email address of the registration you want to search for.
Please enter the UEID of the registration you want to search for.
For Travel Security Screening and Transportation Threat Assessments:
A link to modify your appointment has been sent to the email address entered.
Email address not found. Please try again.
Our records indicate that this appointment was completed. For further information, please contact Customer Service.
Please contact Customer Service for assistance regarding your appointment or try searching for your appointment using one of the other options available.
Registration found for
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Your appointment is older than 90 days and can not be changed. Please cancel your appointment and schedule a new appointment.
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Walk-In Registration
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No registration found matching the provided information
No record was found for the given TCN and Date of Birth. Please confirm the values and try again.
No record was found for the given UEID. Please confirm the values and try again.
The provided OCA/DOB was not found or is not eligible for the edit service.
The provided registration id (REGID) was not found or is not eligible for the retake service.
The provided TCN was not found or is not eligible for the retake service.
Invalid TCR entered. Please check the number and try again.
The provided email was not found or is not eligible for the retake service.
The provided OCA/DOB was not found or is not eligible for the retake service.
No registration found matching the provided information
No registration found matching the provided information
No registration found matching the provided information
No registration found matching the provided information
No registration found matching the provided information
The provided OCA/DOB was not found or is not eligible for the edit service.
Your registration has been cancelled.
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Current Status is:
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If you have any questions with the website, please call 855-226-2937.
If you have any questions with the website, please call 855-226-2937.
If you have any questions with the website, please call 855-226-2937.
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**Please note, due to COVID-19 we are taking the precautionary measure to quarantine all incoming mail for 1 day before we begin our Card Scan Processing steps. You have selected the Pay for Ink Card submission process. You will be asked to send in a fingerprint card to IdentoGO after making payment arrangements. You are verifying that you are either Out of State or physically unable to be printed.
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